How to Customize Your Wix Website in 5 Easy Steps
- Athena Kavis
- May 29
- 17 min read
Why Wix Website Customization is Essential for Business Success

Wix website customization transforms basic templates into powerful business tools that drive conversions and build brand identity. With over 250 million users trusting Wix's platform, smart customization can be the difference between a website that blends in and one that stands out in today's competitive market.
Quick Answer: Essential Wix Customization Steps
Select & plan your template and layout structure
Personalize colors, fonts, and visual branding elements
Customize navigation, media, and content organization
Optimize for mobile, SEO, and accessibility standards
Improve with advanced features using Velo and apps
The drag-and-drop editor makes customization accessible, but knowing what to customize and when makes all the difference. Research shows that 77% of satisfied customers will recommend a business after a positive website experience, making your site's first impression crucial for growth.
Whether you're launching your first e-commerce store or refreshing an existing brand, strategic customization helps you control every touchpoint with potential customers. From mobile responsiveness to checkout flows, each element can be custom to match your business goals and customer needs.
I'm Athena Kavis, and over the past 8 years I've designed over 1,000 websites, with Wix website customization being a core specialty that's helped countless businesses boost their online performance. As a certified Wix Partner since 2019, I've seen how the right customization approach can transform struggling online stores into conversion machines.

Step 1 – Select the Perfect Template & Layout
Think of your template as the foundation of a house—you can change the paint, furniture, and decorations, but the basic structure needs to work for your lifestyle. Wix website customization starts with this crucial choice, and getting it right saves you hours of frustration later.
With over 500 customizable templates at your fingertips, Wix offers industry-specific designs that act as your starting point, not your final destination. The secret is picking a template based on how information flows and functions, not just because it looks pretty. I've seen too many business owners fall in love with a gorgeous template that fights against their actual content needs.
When you're browsing templates, pay attention to the layout hierarchy—how your eye moves from the most important elements down to the details. The best templates follow natural visual patterns, often using principles like the golden ratio that have guided designers for centuries. Look for templates with clear sections for your hero content, key features, customer testimonials, and those all-important calls-to-action.
Here's what matters most: templates with industry presets give you a head start on the elements your specific business needs. A restaurant template comes with menu layouts and reservation buttons, while a portfolio template focuses on showcasing your work beautifully. These aren't just visual differences—they're functional ones that align with current page design trends.
HubSpot research backs this up, showing that businesses using smart website builders like Wix gain significant advantages in both speed-to-market and customization flexibility compared to starting from scratch with custom code.
Preview, Wireframe & Plan
Before you get excited about colors and fonts, take a step back and think about your site goals and target audience. Are you selling handmade jewelry, showcasing your photography portfolio, or generating leads for your consulting business? Each goal demands a different approach to layout and user experience.
Start by creating a simple sitemap—just list out all the pages you'll need. Homepage, about page, services, contact, maybe a blog or portfolio section. This isn't glamorous work, but it prevents you from getting lost in design decisions later. Most successful websites follow the two-click rule: visitors should reach any important page within two clicks from your homepage.
I always recommend sketching a basic wireframe before diving into the Wix editor. This doesn't need to be fancy—a simple drawing showing where your navigation, main content, and contact information will live. Think of it as your roadmap. You can always adjust as you go, but having a plan keeps you focused on what actually matters for your business.
Claim Your Domain & Branding Basics
Here's where professionalism and trust come into play. A custom domain instantly lifts how people perceive your business. Research consistently shows that websites with custom domains are viewed as more credible and trustworthy than those using free subdomains. Instead of "yourname.wixsite.com," you want "yourname.com"—it's that simple.
While you're setting up your domain, gather all your branded assets. Dig up your logo files, note down your exact color codes, and collect any fonts or marketing materials you're already using. Having everything organized before you start customizing saves time and ensures consistency across every touchpoint with your customers.
This foundation work might feel tedious, but it's what separates websites that look professional from those that scream "I threw this together in an afternoon." Take the time to get it right, and the rest of your Wix website customization journey becomes much smoother.
Step 2 – Personalize Theme: Colors, Fonts & Backgrounds

This is where Wix website customization gets really fun. The Site Design panel becomes your creative playground, letting you transform your entire site's personality with just a few strategic changes. Think of it as giving your website a complete makeover—one that reflects your brand's unique voice and connects with your ideal customers.
Color choices aren't just about what looks pretty. They're psychological triggers that influence how visitors feel about your business. Blue builds trust (there's a reason banks love it), while orange creates urgency that's perfect for those "Buy Now" buttons. The classic 60/30/10 rule keeps things balanced: your main brand color takes up 60% of the space, a complementary color fills 30%, and a bold accent color pops in that final 10%.
Font pairing is like matchmaking for typography. You want fonts that complement each other without competing for attention. Stick to three fonts maximum—one for headlines that grabs attention, one for body text that's easy to read, and maybe a special accent font for those moments when you want to add personality. Even tech giants like Facebook spend millions perfecting their typography because they know consistency builds trust.

Global Theme Settings
Here's where Wix really shines—change your color palette once, and it updates everywhere automatically. No more hunting through dozens of pages trying to remember which shade of blue you used for that one button three months ago.
Start with a base theme that feels close to your vision, then customize the palette and typography to match your brand. The beauty of global settings is that they create instant consistency across your entire site. When someone lands on your homepage and then clicks through to your services page, everything feels connected and professional.
This consistency isn't just about looking good—it's about building trust. When visitors see cohesive branding from your homepage all the way through your contact form, they're more likely to stick around and actually do business with you.
Custom Backgrounds & Animations
Video backgrounds are having a moment, and for good reason. Sites with video content see 157% more organic traffic than those without. But here's the catch—you need to balance that visual wow factor with loading speed, especially on mobile where people are often watching their data usage.
Parallax scrolling adds that smooth, professional touch that makes visitors want to keep scrolling. It's particularly powerful for storytelling—guiding people through your services or showcasing your portfolio. The trick is keeping it subtle. The best animations feel natural and improve your content rather than stealing the show.
Page transitions are like the cherry on top of a great user experience. They create that polished feel that encourages people to explore more of your site. Wix offers several styles to match your brand personality—smooth fades for clean, minimal brands or dynamic slides for businesses that want to show their energetic side.
Step 3 – Deep-Dive into Wix Website Customization: Navigation, Media & Strips
This is where Wix website customization gets really exciting. You've got your colors and fonts dialed in, and now it's time to make your site truly functional and engaging. Think of this step as building the highways and bridges that connect your content—everything needs to flow smoothly for your visitors.
Your navigation is like a roadmap for confused visitors. When someone lands on your site, they should instantly understand where they are and how to get where they want to go. The beauty of Wix's editor is that you can test different menu styles without breaking anything. Try a few options and see what feels most natural for your specific content.
Lightbox popups might sound fancy, but they're simply windows that open over your content—perfect for showcasing portfolio pieces or capturing email addresses without sending people to another page. The key is using them strategically, not bombarding visitors the second they arrive.
Here's something I've learned after designing hundreds of sites: the best Wix website customization happens when you focus on your user's journey first, then make it look beautiful. Five reasons why Wix development works so well for small businesses include this exact flexibility—you can adjust and improve as you learn what your customers actually need.
Customize Headers, Menus & Footers
Your header is prime real estate, so treat it that way. Sticky navigation keeps your menu visible as people scroll, which sounds simple but makes a huge difference in user experience. Nobody wants to scroll back to the top just to find your contact page.
Anchor links are your secret weapon for long pages. Instead of forcing visitors to scroll through everything, you can create a mini table of contents that jumps to specific sections. This works especially well for service pages where you're explaining multiple offerings.
Mega menus might be overkill for a simple portfolio site, but if you're selling dozens of products or services, they're a lifesaver. They let you organize complex information without cluttering your main navigation.
Don't forget about your footer—it's like the basement of your house where you store all the important stuff people might need later. Contact info, social links, and trust badges all belong down there. Many visitors actually scroll to the footer when they're ready to take action.
Add & Optimize Images, Videos and Galleries
The Wix Media library gives you access to professional stock photos, but here's the thing—your own photos always perform better. Even a smartphone photo of your actual workspace beats a generic stock image every time. People want to see the real you.
Alt-text isn't just busy work—it's how search engines understand your images and how screen readers help visually impaired visitors steer your site. Describe what's actually in the photo, not what you wish was there.
Wix's Video Maker tool is surprisingly powerful for creating quick promotional videos. The stat about 157% traffic increase from video content isn't just marketing hype—videos genuinely keep people on your site longer, which search engines love.
When setting up galleries, think about the story you're telling. Are you showing the progression of a project? Highlighting different product angles? The order and organization matter more than having the fanciest transitions.
Organize Sections with Strips & Content Blocks
Full-width strips are like chapter breaks in a book—they help organize your content into digestible sections. Use them to separate your hero section from your services, or your testimonials from your contact form. It creates visual breathing room.
Whitespace is not wasted space. I can't stress this enough. When you're excited about your business, it's tempting to cram everything onto one page. But strategic empty space actually guides people's attention to what matters most.
Hick's law sounds academic, but it's simple: too many choices paralyze people. When organizing your content blocks, group related information together and limit the number of decisions someone has to make at any given moment. Three service options are easier to choose from than seven.
The goal isn't to win a design award—it's to help your visitors accomplish what they came to do, whether that's buying something, booking a consultation, or simply learning more about your business.
Step 4 – Mobile, SEO & Accessibility Tune-Up
Here's where your Wix website customization gets serious about performance. With over half of all web traffic coming from mobile devices, this step can make or break your online success. The good news? Wix makes it surprisingly straightforward to nail the technical stuff that keeps visitors happy and search engines satisfied.
Think of this phase as fine-tuning a musical instrument. Your site might look beautiful, but without proper mobile optimization, SEO setup, and accessibility features, you're essentially playing out of tune. The contrast checker, Google Analytics integration, and SEO Wiz aren't just fancy tools—they're your backstage crew making sure everything runs smoothly when the curtain goes up.
What I love about Wix's approach is how it handles the heavy lifting while still giving you control over the details that matter. You don't need to be a technical wizard to implement changes that can dramatically improve your site's performance and reach. Learn more about SEO fundamentals, and find why Wix development is ideal for small businesses when it comes to balancing simplicity with powerful features.
Mobile Editor Best Practices for Wix Website Customization
The Mobile Editor is where Wix website customization gets really smart. Instead of just shrinking your desktop version, you can craft an experience specifically designed for thumbs and small screens. This isn't about compromise—it's about creating something even better for mobile users.
Fast loading times matter more on mobile than anywhere else. People browsing on their phones are often on the go, dealing with slower connections, and have zero patience for sluggish sites. Hide elements that aren't essential on mobile, but don't just randomly remove things—think about what your mobile visitors actually need to accomplish.
Tap targets need to be finger-friendly, not mouse-friendly. Those tiny buttons that work perfectly with a precise cursor become frustrating obstacles on touchscreens. Make buttons and links at least 44 pixels square—your visitors' thumbs will thank you, and your conversion rates will improve.
Click-to-call functionality transforms your phone number from static text into an instant connection point. For service-based businesses, this simple feature often becomes one of the highest-converting elements on the entire site. It's like having a direct hotline that's always just one tap away.
Boost Visibility with Built-in SEO & Marketing Tools
SEO doesn't have to feel like solving a puzzle in a foreign language. Wix's built-in tools guide you through the essentials, but understanding the why behind each recommendation helps you make smarter decisions for your specific business.
Meta tags are your site's elevator pitch to search engines and potential visitors. Your title tag has about 60 characters to grab attention in search results, while your description gets roughly 160 characters to convince someone to click. Think of them as your site's movie trailer—compelling enough to draw people in, accurate enough to set proper expectations.
Custom URLs should tell both humans and search engines exactly what they'll find on each page. Instead of generic "/page-1" addresses, use descriptive paths like "/web-design-services" or "/about-our-team." It's a small change that makes a big difference in how professional and trustworthy your site appears.
Structured data helps search engines understand your content better, which can lead to those eye-catching rich snippets in search results—like star ratings for reviews or event details for upcoming workshops. Wix handles much of this automatically, but knowing what's happening behind the scenes helps you optimize your content accordingly.
Email marketing integration turns your website into a relationship-building machine. The goal isn't just to capture email addresses—it's to start meaningful conversations with people who are genuinely interested in what you offer.
Ensure Inclusive & User-Friendly Design
Accessibility improvements make your site better for everyone, not just users with specific needs. It's like adding curb cuts to sidewalks—designed for wheelchairs, but helpful for anyone with a stroller, cart, or heavy bag.
Keyboard navigation ensures that visitors who can't use a mouse can still explore your entire site. This includes people with motor disabilities, but also anyone whose mouse battery just died or who prefers keyboard shortcuts for efficiency.
ARIA labels provide extra context for screen readers and other assistive technologies. While this might sound technical, Wix handles most of the complex coding automatically. Your job is to write clear, descriptive text for images and buttons that makes sense even without visual context.
Color contrast affects readability for everyone, especially in challenging viewing conditions. Whether someone is reading your site in bright sunlight, dealing with vision changes, or just using an older monitor, sufficient contrast ensures your message gets through clearly. The built-in contrast checker takes the guesswork out of meeting accessibility guidelines while maintaining your brand aesthetic.
Step 5 – Open up Advanced Power: Velo, Custom Code & App Market
Feature | Standard Editor | Velo by Wix |
Drag & Drop Design | ✅ Full Access | ✅ Full Access |
Custom JavaScript | ❌ Limited | ✅ Complete Control |
Database Integration | ❌ Basic Collections | ✅ Advanced Queries |
API Connections | ❌ App Market Only | ✅ Custom Integrations |
Backend Functions | ❌ Not Available | ✅ Serverless Runtime |
Custom Forms | ✅ Basic Forms | ✅ Advanced Validation |
E-commerce Customization | ✅ Standard Features | ✅ Custom Checkout |
Here's where Wix website customization gets really exciting. When you're ready to push beyond standard templates and create something truly unique, Velo by Wix opens doors that most website builders keep firmly locked.
Think of Velo as your secret weapon for building websites that don't just look different—they actually work differently. While other businesses struggle with cookie-cutter solutions, you can create custom functionality that perfectly matches your business needs.
The beauty of Velo lies in its serverless approach. You get all the power of custom development without the headaches of managing servers, security updates, or technical infrastructure. It's like having a full development team in your back pocket, ready to bring your wildest website ideas to life.
What really sets Velo apart is how it transforms Wix from a simple drag-and-drop builder into a full-stack development platform. You can install NPM packages, connect to any API you need, and build interfaces that rival expensive custom-coded websites. The Build with Velo docs provide step-by-step guidance whether you're a coding newbie or seasoned developer.
For businesses that need something special—maybe a complex booking system that handles multiple locations and staff schedules, or a product configurator that calculates pricing in real-time—Velo makes it possible. How to Use Velo by Wix breaks down exactly how this powerful tool can transform your website from ordinary to extraordinary.
Add Custom Interactions with Velo by Wix
Database collections are like boostd spreadsheets that power dynamic content throughout your site. Instead of manually creating dozens of product pages, you can set up one template that automatically generates beautiful pages for every item in your database. Change the database, and every related page updates instantly.
Dynamic pages take this concept even further. Imagine having a team directory where adding a new employee automatically creates their bio page, updates the staff listing, and includes them in relevant department pages. That's the kind of automation that saves hours of manual work while keeping everything perfectly organized.
Custom checkout experiences can make or break your conversion rates. With Velo, you're not stuck with generic checkout flows that might not match your business model. Need to collect special delivery instructions? Want to offer payment plans? Require custom product specifications? Velo lets you build checkout processes that work exactly how your business operates.
HTTP Functions turn your website into a powerful API that can communicate with other systems. This means your website can automatically sync with your inventory management system, send data to your CRM, or even power a mobile app. The serverless runtime handles all the technical complexity while automatically scaling with your traffic.
Extend Functionality via Wix App Market & Integrations
The Wix App Market is like having a digital mall of specialized tools at your fingertips. Whether you need CRM integration to track customer relationships, advanced analytics to understand user behavior, or social media feeds to keep your content fresh, there's likely an app that does exactly what you need.
Live chat applications have become essential for modern customer service. They let you help visitors in real-time, answer questions that might prevent sales, and capture leads from people who aren't ready to fill out contact forms. The right chat app can feel like having a friendly sales assistant available 24/7.
When choosing apps, think quality over quantity. A few well-chosen tools that integrate seamlessly with your workflow will serve you better than a dozen apps that create confusion and slow down your site. Focus on apps that solve real business problems rather than ones that just seem interesting.
Payment gateway integrations go far beyond basic credit card processing. Depending on your business, you might need subscription billing, international payment methods, or specialized processors for high-risk industries. The app market provides options that would be expensive and time-consuming to build from scratch.
Automation tools can transform how efficiently your website operates. Imagine forms that automatically sort leads into your CRM, email sequences that trigger based on specific user actions, or inventory updates that sync across multiple sales channels. These integrations turn your website from a passive brochure into an active business tool.
The key is selecting apps that grow with your business. Start with essential functionality, then add specialized tools as your needs become more complex. This approach keeps your site fast and manageable while ensuring you're not paying for features you don't actually use.
Frequently Asked Questions about Wix Website Customization
What makes Wix website customization better than sticking to default templates?
Think of default templates like buying clothes off the rack—they might fit okay, but they won't show off what makes you unique. Wix website customization transforms those basic templates into something that actually represents your brand's personality and speaks directly to your ideal customers.
Custom branding creates that crucial emotional connection with visitors. When someone lands on your site and immediately thinks "this feels right," that's the power of thoughtful customization working. Default templates can't deliver that personal touch because they're designed to appeal to everyone, which often means they don't strongly appeal to anyone.
The credibility boost is real and measurable. Studies consistently show that websites with custom domains and personalized branding are automatically seen as more professional and trustworthy. This isn't just about looking pretty—it directly impacts whether people choose to buy from you, contact you, or recommend your business to others.
Your competition is probably using those same default templates. Standing out in today's crowded digital landscape requires showing potential customers why you're different and better. Custom colors, fonts, layouts, and messaging help you tell that story in a way that generic templates simply can't.
How do I keep my customized site fast and secure?
Here's the good news: Wix handles the heavy lifting when it comes to security and performance. Your site automatically gets SSL certificates, regular security updates, and protection against attacks. You don't need to become a cybersecurity expert or worry about server maintenance.
But your customization choices do impact how fast your site loads. Optimize your images before uploading them—those gorgeous high-resolution photos might look amazing, but they can slow things down if they're not properly sized. The general rule is to keep images under 1MB whenever possible.
Be selective with apps from the Wix App Market. Each additional app adds code to your site, and too many can create a sluggish experience. Only install apps that genuinely improve your business operations or customer experience.
Test your site speed regularly, especially after making significant changes. Wix's hosting automatically scales with your traffic, so you won't crash during busy periods. But monitoring loading times helps you catch any issues before they affect your visitors' experience.
The serverless hosting environment means you can focus on creating great content and user experiences instead of worrying about technical infrastructure. It's like having a full IT team working behind the scenes without the overhead costs.
When should I hire a professional for advanced Wix website customization?
The DIY approach works great for basic customization, but there comes a point where professional expertise saves you time, money, and frustration. If you find yourself spending more time wrestling with design decisions than running your business, it might be time to call in the experts.
Complex e-commerce features often require professional development, especially if you need custom checkout processes, specialized product configurations, or integrations with existing business systems. These projects typically involve Velo by Wix coding that goes beyond drag-and-drop customization.
Advanced Wix website customization using Velo can create incredibly powerful functionality, but the learning curve is steep. Custom databases, API integrations, and serverless functions require development skills that take months or years to master.
Consider the opportunity cost of your time. If you're a business owner, those hours spent learning advanced customization techniques might be better invested in activities that directly generate revenue. Professional developers can often complete complex projects in days rather than the weeks it might take you to figure out.
At Quix Sites, we specialize in rapid delivery of custom Wix solutions that balance visual appeal with business functionality. Our Las Vegas-based team understands both the technical possibilities and business implications of different customization approaches. We've seen how the right professional touch can transform a struggling website into a conversion machine that pays for itself within months.
Conclusion
Your journey through Wix website customization doesn't end with clicking "publish"—it begins there. The five steps we've explored together create a solid foundation, but the real magic happens when your customized site starts connecting with real visitors and driving actual business results.
Think of customization as an investment in your business's digital future. Every color choice, font pairing, and navigation decision shapes how potential customers perceive your brand. When done thoughtfully, these elements work together to build trust, guide user behavior, and ultimately convert visitors into loyal customers.
The beauty of Wix's platform lies in its scalability. Start with basic template customization and gradually add more sophisticated features as your business grows. Your site can evolve from a simple brochure to a powerful e-commerce platform or membership community—all without starting from scratch.
Mobile-ready design isn't just about looking good on phones anymore. It's about creating seamless experiences that work perfectly whether someone finds you through a Google search on their laptop or clicks your Instagram link while waiting in line for coffee.
SEO optimization through customization pays compound dividends over time. Every properly structured heading, optimized image, and strategic keyword placement helps search engines understand and recommend your content to the right audience.
Great customization balances visual appeal with functional performance. The most beautiful website in the world won't help your business if it loads slowly, confuses visitors, or fails to guide them toward taking action.
At Quix Sites, we've seen how the right customization approach transforms struggling websites into conversion machines. Our Las Vegas team specializes in rapid delivery of custom Wix solutions that look stunning while driving measurable business growth.
Whether you tackle customization yourself or partner with professionals, the key is starting with a clear vision of your business goals. Every design decision should serve both your brand identity and your bottom line.
Ready to see what strategic Wix website customization can do for your business? Learn more about our custom design services and find how professional customization expertise can accelerate your online success.
Comments